Your Privacy Matters as Much as Your Bike Fit
At Dolan Bikes, we approach your data security with the same precision we apply to torque specifications on our components. This policy explains how we handle your information when you use dolanbikestyles.com to purchase performance cycling parts and accessories.
1. Data We Collect
Just as we carefully select each component in our inventory, we only collect essential data to enhance your cycling shopping experience:
- Rider Information: Name, email, shipping/billing address, phone number
- Transaction Details: Payment method (though we never store full card numbers), purchase history, product preferences
- Technical Data: IP address, browser type, device information (like our mechanics diagnosing compatibility issues)
- Usage Patterns: Pages visited, time spent, click behavior (helping us optimize your navigation like a perfect drivetrain)
2. How We Use Your Data
We apply your information with the same purpose as high-performance components:
- Process orders for your 12-speed upgrades or workshop essentials
- Provide Derry workshop-level customer support
- Improve our product range like we fine-tune gear ratios
- Prevent fraud with the vigilance of a quality bike lock
- Send relevant offers (only with your consent – no spam, just premium content)
3. Data Sharing – Only When Necessary
We treat your data like proprietary frame designs – sharing only with trusted partners:
- Payment processors (PayPal, Stripe) to complete transactions
- Shipping carriers to deliver your components worldwide
- Legal authorities when required (with the same reluctance as sharing trade secrets)
We never sell your data to third-party marketers.
4. Data Storage & Security
Your information is protected with the same care we use when packaging carbon components:
- PCI-DSS compliant payment processing
- Encrypted data transfers (like the security of a quality bike lock)
- Regular security audits – our digital equivalent of torque wrench checks
- Data retention only as long as necessary (we’re not hoarders of unnecessary parts)
5. Your Rights – Control Your Data Like Your Bike Setup
You can:
- Access your personal data (view your order history like component specs)
- Request corrections (keeping your details as accurate as a calibrated torque wrench)
- Opt-out of marketing (no hard feelings – we know some prefer fixed-gear simplicity)
- Request deletion (subject to legal requirements – some records we must keep like warranty info)
Contact [email protected] to exercise these rights.
6. Cookies & Tracking – The Digital Equivalent of Bike Computers
We use these technologies to optimize your ride through our site:
- Essential Cookies: Keep your cart intact like a quality thru-axle
- Performance Cookies: Help us streamline navigation like a well-adjusted derailleur
- Marketing Cookies: Only with consent, to show relevant component offers
Manage preferences via your browser settings or our cookie consent tool.
7. International Data Transfers
Like shipping components globally, data may transit outside the UK/EU. We ensure equivalent protection through:
- Standard Contractual Clauses
- GDPR-compliant partners
8. Policy Updates
We’ll update this policy as needed – check back occasionally like you would your chain wear. Significant changes will be communicated via email.
Contact Our Data Protection Team
Questions? Our support team responds faster than a pit stop:
Email: [email protected]
Postal: 57 Strabane Old Rd, Londonderry, GB CH3H 4GA